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Vision Led Light Co.,Ltd.

Floor 3, Zone B, Yuanfen Industrial Park,

Longhua New District, Shenzhen City,

Guangdong Province, China

Tel: 86-755-29734131

Fax: 86-755-81472860

E-mail: sales@visionledlight.com

Customer Service

After-sales services modes


A.Phone service
VISION After-sales Services Department provides customers with 24 –hour- phone service. When you contact us, please let us know the following information:
1.Your name and phone number
2.Warranty Card number
3.Detailed fault information (if the fault could be presented by pictures, please take pictures and send them to us as possible as you can)

Our after-sales service engineers will offer technical support and guidance based on your description.


B.Real-time communication service

VISION after-sales service engineers could provide customer services through TM & E-mail & MSN&SKYPE, for example, sending the video files of software operation & PC setup by TM to show how to operate.


C.Remote control service
VISION can operate the customer’s computer remotely via Internet, to install and set up software for customers, and to dispose of the technical fault of LED lighting system software.
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Foor 3, Zone B, Yuanfen Industrial Park, Longhua New District, Shenzhen City, Guangdong
Province, China
Tel: 86-755-29734131
Fax: 86-755-81472860
E-mail: sales@visionledlight.com